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Results tagged “customerservice”
Customer service begins at 30,000 feet

Customer service begins at 30,000 feet

Ha – I know, I know. You look at me and see a whirlwind frenzy of globetrotting and peanut serving, ocean-hopping and lavatory monitoring. I can't imagine how glamorous this game of intercontinental hopscotch must appear. Left foot, Belize; right foot, Miami. Left foot, Shanghai; right foot, New York. Well, with a layover in Chicago. And we generally switch posts at that airport because it's a hub. You get the picture. more ›

SXSW Click Winners Announced

SXSW Click Winners Announced

The folks at South by Southwest have announced the winners of their 2007 SXSWclick short film competition. This year's winners include some fantastic shorts about lovestruck mice, low-budget time machines and bizarre customer service reps. If you haven't already, we recommend checking out all of the finalists here, but if you're short on time (like, say, if you have a nail appointment, or you desperately need to pee) you can just check out the winners... more ›

Futrell Retires in May

Futrell Retires in May

City Manager Toby Futrell announced a couple days ago that she will be retiring in May 2008. Ms. Futrell has served as city manager since 2001. She had been expected to retire sometime next year, since the city council recently approved a pretty sweet retirement package for her. Futrell has worked for the city since 1976; her current annual salary is $240,600, and the retirement package ensures her $167,000 per year. During her service... more ›

Austin Convention Center Saga Continues

Austin Convention Center Saga Continues

After the news of the firing of the director of the convention center earlier this week, today a search warrant was issued to search his office. What is being searched for has not been released, but the plot sure is thickening. The former director, Robert Hodge, was fired for supposedly doctoring surveys related to customer service, but that act alone doesn't seem worthy of a search warrant. More likely, this is tied to an... more ›

Craigslist: Need a New Suburbanite Buddy?

Craigslist: Need a New Suburbanite Buddy?

We bring you this customer service announcement for those of you in need of a little friendship in the 'burbs. It seems to be fairly specific, so if you fit the criteria you best apply. *Cowboy Hats Not Included. My friendship My good friend and neighbor of nearly 6 years is moving to Georgetown. As with all (non-gay, strictly friends) friendships, we enjoyed some great experiences from attending games downtown to poker nights to... more ›

Watching It, Watching Me: It's All About the Sisterhood

Watching It, Watching Me: It's All About the Sisterhood

[The following is an editorial column by contributor Alison Coffey and does not necessarily reflect the views of the Austinist staff. --The Editors] more ›

Doggie Style

Doggie Style

We have some ambivalence about reporting on a restaurant that features meat. You know, being vegetarians and all, it feels like we're kinda traitors to the cause. But we can't help but get excited when a place that specializes in pig parts on buns, offers up all of their specialities in non-pig-part options. more ›

Austin's Pizza, Now With Peaches

We have loved Austin's Pizza for a long, long time. We have forgone Gattis, Pizza Hut, even Mangia for one of those Farmer's Market Specialties. Yum. And they don't even deliver to us. We have to drive there. That is how much we love Austin's Pizza. more ›

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