Since the article's publication, EMC Mortgage Corporation has apologized for the mixup; even their parent company JP Morgan Chase has issued an apology to the family. Field Asset Services has not, however, and although they assert that the items they took from the house were given to nearby thrift stores, the family has been unable to locate any of their possessions.
The Dicksons announced today that they are suing Field Asset Services, referring to the local company's actions in this situation as "malicious, callous and wanton."
Donations of gift cards to go towards the purchase of furniture and other household items for the family can be sent to their business address: 9800 N. Lamar Blvd., No. 315, Austin TX 78753.
[Statesman: Cedar Park couple sues Austin company in foreclosure mix-up]





I was really shocked when I read the story in the Statesman. I also saw that the follow-up article was buried inside the newspaper. The representatives of Field Asset Services knew or should have known better. The property was not foreclosed and they may have had a work order to enter the property but once they found items of value inside they were supposed to contact someone from EMC and let them know that the property should have been considered occupied because there was probably more than $500 in items present. That is what they were supposed to do. I don't believe they actually donated the items either. Someone took advantage here.
Carol Pease
http://www.AustinHomeSafari.com