I Am So Popular: Peddling Creativity
Editor’s note: The views expressed in I Am So Popular are solely those of the author and do not necessarily reflect the outlook or beliefs of anyone else in the IST network.
One of the ten million things I love about Austin is how well this town lends itself to the creative class—those of us dreamers who eschew cubicle jobs and want to figure how to put matzoh on the table through some fun, interesting endeavor that pays (I’m trying hard to avoid the word “work” here).
It’s precisely because Austin embraces this lifestyle that I’ve been able to support my writing habit through putting on camps and shows and performing non-traditional weddings and working all sorts of nutty gigs. And oh, how I admire my creative class cohorts.
Back around 2002, I met David Ansel at a dinner party thrown by Lisa Kaselak. David was just starting a business, inspired by a trip he took to Real de Catorce (a Mexican village I would one day come to count on for my annual escape-Christmas plot). David’s business, the Soup Peddler, involved making good, homemade soup and delivering it to people’s homes. By bicycle.
I’ve been a journalist now for twenty-five years. In all of my time reporting news, I can think of only one injury I sustained in the field. That came the night I interviewed the Soup Peddler and he set me to the task of stirring a pot of soup the size of a VW Beetle using a spoon that was, I think, actually a canoe paddle. Goodbye flexibility, hello carpal tunnel!
But it was well worth it. I got a good story out of the deal and then I wrote a couple more about SP. Then Lisa took one of my stories and used it, in part, as a basis for a documentary she made about SP, which ran on PBS. I’m in it and the Soup Peddler, of course, is in it. And if you think about it, So Popular and Soup Peddler have a lot of letters in common and even sort of sound alike if you slur your words. No wonder David and I are friends.
It’s been a while since I caught up with SP so I gave him a call and asked if I could email him a few questions about the business. Hearing about my last column, David—wisely not wanting to risk landing on my shit list— cheerfully and immediately set down everything he was doing and agreed to humor me. Herewith, So Popular chats it up with Soup Peddler:
SG: What is it about Austin and the creative class—is it my imagination or is this city a place where people really can turn nutty ideas into successful reality?
SP: Not everything is a product of your imagination, Spike. I think that you’re talking about the magic of Austin, the critical mass of creativity and collective desire to lead a life according to one’s own passion. That combination plays out in so many ways… music, art, theatre, community… you’re just talking about the business facet of the prism. I remember arriving here about ten years ago and noticing that critical mass, realizing that there’s a different fabric of life here, a different possibility.
SG: You're awfully successful. When we met you had what? Like a dozen customers? Can you tell me how many you have now?
SP: We serve about six or seven hundred households a week. It looks like 2008 is going to be our first million dollar year in revenues. That’s pretty nice but not exactly a big deal compared with some of the successful restaurants in town. And it’s really insignificant compared with the things I’m most proud of right now… our staff and our food. The money is good because it makes us more stable and makes me less of a nervous wreck. We have money in the bank so we can maybe move to a new place, weather a rough spell, or give bonuses or whatever.
SG: What's the downside of success? Do you ever get sick of being the Soup Peddler?
SP: I’m the happiest I’ve ever been, I’m utterly fulfilled. I have an insanely blessed life. So, no downside to success. There have been some quite serious bumps in the road, but mostly those ended up recalibrating my instincts. I really trust my instincts much more now and feel that some of my knowledge is hard-won. Being acknowledged as The Soup Peddler and generally a nice guy makes me feel like part of this village, and I love that. I know what people mean when they say “actualized.” I feel utterly content with who I am.
SG: Tell me about the soups-- most popular, least popular, most labor intensive, etc?
SG: You started out on a bike and eventually grew to the point that you had to switch to truck delivery. Was there an outcry?
SP: There was an outcry. But people didn’t realize that our business model of efficiently routed deliveries is in itself a very green practice… not as obvious as the bike, but an order of magnitude more efficient than normal delivery models or excluding many neighborhoods from delivery and forcing those customers to drive to pick up. We’re still doing a little bike delivery just to keep the faith, but my priorities are more about the food and my employees. Everyone that counts stuck with me through the transition. And while it was rough on me at the time and I beat myself up about it, I can honestly now say that whoever thought or thinks ill of me for that can stick it up their ass. I mean, who the fuck are you, man? I can clearly see how people were disappointed, because there was this superhero thing about it and it was like they lost their hero… they liked the fact that The Soup Peddler existed out there, that there was this sparky revolutionary out there fighting for the side of good with a smile, then all of a sudden the Soup Peddler story went to shit like everything else, nothing is pure, everything becomes sullied, blah blah blah. I really got to see a flash of what fame is like… this disconnect between public persona and private self. Very strange.SG: You and your lovely wife just had a baby? Has she had her first soup?
SP: Meredith has mostly done the work… Mia Rose is the baby and she mostly just likes milk at this stage. Though she did enjoy watching me make chopped liver today in preparation for Passover. These days are just glorious, I can now understand when parents say things like, “you’ll always be my baby” or “you turn around and they’re grown up.” I wish I could press pause right now and live forever in some of these moments. It is very fleeting, very rich but fleeting.SG: Are you sick of soup?
SP: For a while I think I was. I’m back with it now though. I’ve gotten into other slow cooking styles like braising and smoking. Like soupmaking, it’s like alchemy… take the cheapest cuts and turn them into pure gold.
SG: What other tricks do you have up your sleeves-- any new creative businesses on the horizon for you?
SP: I think the Soupies are an incredibly sweet group of people, for the most part. We feel VERY blessed and we get a lot out of the interactions we have with them. However, sometimes we want to throttle some of the less friendly ones. We even had a voodoo doll for one customer once. So, with that in mind, I wanted my next business to have ZERO customer interaction. It would be called “Glory Hole Sandwiches.” There is one amazing sandwich, it costs ten dollars. There are no options, no change, no sides, no beverages. There is just this hole in the wall, one side faces the kitchen, one side faces the street. When a ten dollar bill comes in the hole, we stick a sandwich out the hole. That’s it.
SG: What's your advice to someone who is sitting in their cubicle thinking, "Damn I wish I could be like the Soup Peddler and make my creative dreams come true?"
SP: One of my greatest hobbies right now is trampling on people’s dreams. I feel like it’s my obligation to let people know exactly how far-fetched their fantasies are… I’m here to weed out the weak ones. People often come to me for advice and I try to be like Simon on American Idol… tough love. Direct, not mincing words, but ultimately lovable. I just ask them all the hardest questions, make people work on their numbers. A lot of people don’t work on their numbers, they just think it’s all gonna work out fine. They’re probably wrong. You have to work on your numbers, your pro formas, so that you can make actual decisions instead of random coin tosses. I did a pro forma for 2007, estimates for scores of line items, twelve months across, hundreds of thousands of dollars… bottom line, I was off by $600 for the year. That’s where it’s at ultimately in business.
SG: Who are some creative class members in Austin you admire?
SP: Are you digging for compliments? My absolute idols are Tim and Karrie League of the Alamo Drafthouse (and now, the rest of their creative team). My favorite business in the world. Many parallels between The Soup Peddler and the Alamo, both in terms of unique business model and certain facets of our histories. But they do the creative thing a thousand times better than us.
Spike Gillespie blogs for LaunchPad Coworking and www.spikeg.com. She is head mistress of The Dick Monologues-- next show April 23rd Hyde Park Theater (email spike@spikeg.com for details). She is embarrassingly popular.
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